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TERMS & CONDITIONS
A Legal Disclaimer
1.1 Who we are
Noble Fir provides premium Christmas trees, decorations, and collection services for both residential and commercial customers.
1.2 How to contact us
You can contact us by email or through our online contact form.
1.3 How we may contact you
If we need to reach you, we’ll use the email address, phone number, or mailing address you provided during your order process.
2. Our Contract with You
2.1 Our contract
These Terms apply to the order by you and the rent or purchase of Goods and/or Services for the supply, installation, decoration, and collection of Christmas trees, decorations, and displays (the “Contract”).
All of these Terms apply to the supply of both Goods and Services, except where application to one or the other is specified.
These Terms apply to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by trade, custom, practice, or course of dealing. You waive any right you might otherwise have to rely on any term endorsed upon, delivered with, or contained in any document that is inconsistent with these Terms.
2.2 Entire agreement
The Contract is the entire agreement between us in relation to its subject matter. You acknowledge that you have not relied on any statement, promise, representation, assurance, or warranty that is not expressly set out in the Contract.
2.3 You
In these Terms, “you” refers to the individual or business whose name and address appear on your order and with whom we have contracted for the supply of Goods and/or Services.
3. Orders and Payment
3.1 Placing an order
Orders can be placed through our website or directly via our customer service channels. By placing an order, you confirm that all information provided is accurate and that you are authorized to make the purchase on behalf of yourself or your business.
3.2 Acceptance of order
Your order constitutes an offer to rent or purchase Goods or Services. A binding Contract will only be formed when we send you an order confirmation.
3.3 Payment terms
Payment is required at the time of booking unless otherwise agreed in writing. We accept the payment methods listed on our Site. All prices are in USD and inclusive of applicable taxes unless stated otherwise.
3.4 Deposits (if applicable)
Some rental Services may require a deposit. Deposits are refundable upon satisfactory return and inspection of the Goods.
4. Delivery, Installation, and Collection
4.1 Delivery and installation
We will deliver and install your Christmas tree and decorations on the date agreed. While we aim to meet all scheduled times, delays due to weather, traffic, or unforeseen circumstances may occur. We will notify you of any delay as soon as reasonably possible.
4.2 Access requirements
You must ensure clear and safe access to the delivery and installation site. We reserve the right to charge additional fees if we are unable to deliver or install due to restricted access.
4.3 Collection
At the end of the rental period, we will collect the Goods on the agreed date. Please ensure the Goods are available for pickup and in reasonable condition.
5. Cancellation, Refunds, and Changes
5.1 Cancellation by you
Cancellations made more than 14 days before the scheduled delivery date will be eligible for a full refund.
Cancellations made within 14 days may be subject to a cancellation fee or forfeiture of deposit.
5.2 Changes to your order
Changes to order details (e.g., tree size, decoration style, or delivery date) must be requested at least 7 days before delivery and are subject to availability.
5.3 Cancellation by us
We reserve the right to cancel any order at any time due to unavailability of Goods, non-payment, or unforeseen operational reasons. In such cases, you will receive a full refund.
6. Care of Goods
6.1 Customer responsibility
While the Goods are in your possession, you are responsible for taking reasonable care to prevent damage, theft, or loss.
Do not attempt to move, modify, or disassemble the installation without prior consent.
6.Damage and replacement
You will be liable for any damage or loss of Goods beyond normal wear and tear. Replacement costs will be charged at fair market value.
7. Intellectual Property
All design concepts, decorative themes, and materials used in our Services remain the property of Evergreen. You may not reproduce or commercially exploit any of our designs, photos, or content without written consent.
8. Liability
We will not be liable for any indirect, incidental, or consequential loss, including loss of profit, revenue, or goodwill.
Our total liability for any claim under the Contract shall not exceed the total amount paid for the specific order.
9. Force Majeure
We are not liable for any failure to perform our obligations under this Contract caused by events beyond our reasonable control, including but not limited to weather conditions, transportation delays, strikes, or government restrictions.
10. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the United States.
Any disputes shall be subject to the exclusive jurisdiction of the courts in the state where Evergreen is registered.
11. Updates to These Terms
We may update these Terms from time to time. The updated version will be posted on this page and will apply immediately upon publication.
By placing an order or using our website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.